The following conditions apply:

• The dog must be minimum 5 months old, under 20kgs, enjoy walking outdoors, able to be in a social environment, respond to their name, have basic leash training and not be aggressive towards other living beings.

• The dog must be free from any infectious illness, chipped and registered by Amicus.

• The dog must be vaccinated with standard combination vaccine as well as kennel cough.

• Female dogs must not be in heat (if in heat, the dog is required to stay at home).

We understand that our clients value the flexibility to take their dog out of daycare while still having a spot saved for them every week. To ensure we can offer this service at competitive prices without compromising the stability of our business, we’ve opted for a subscription system. We believe this approach strikes a fair balance between flexibility and sustainability.

For your convenience, 5 weeks of holidays per year are included in the price. This means that we charge 47 out of the 52 total weeks in a year. With this system, you can decide to take your dog out of daycare five weeks a year without it affecting the monthly bill.

Subscriptions will automatically pause if we close for holidays which are always announced 2 months in advance.

Subscriptions will not be paused during public holidays. We opted for a more generous amount of free daycare every year to include public holidays in the price and facilitate the invoicing process as public holidays fall on different days of the week every year.

To cancel your subscription, you must provide 30 days notice before the beginning of the month in which you wish the cancellation to take effect. Cancellations always take effect at the beginning of the month. Example: If you want to cancel your subscription effective December 1st, you must notify us by November 1st to meet the 30 day notice requirement.

Cancellation policy for other services: free cancellation up to 3 days prior to the scheduled stay. Any cancellations made after that will result in an invoicing of the total price. Example: If you want to cancel a service scheduled for November 5th, you must notify us by November 2nd to meet the 3 day notice requirement.

This section is regularly updated with information up to 2 months before the closing dates. Thank you for your understanding.

2025:

• 21.4, Easter Monday

• 28.4, Sechseläuten

• 1.5, Labour Day

• 29.5, Ascension Day

• 9.6, Pentecost

Upcoming holidays:

• 2.6 to 5.6

Stay connected with us on Instagram to see what your beloved pup is up to while you're away! Follow us on Instagram for a daily dose of fun and adventure: our feed is packed with adorable videos and we post daily Instagram Stories to keep you updated.

Instagram: gusandfriends.ch

We will gladly administrate personalised care for your pup. We kindly request that you provide us with clear instructions and dosage information to ensure the best possible treatment.